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Assistant General Manager – Guest Experience Leader

City Lodge Hotels

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Cape Town City Centre, Cape Town Region
Full Time

About the Role

City Lodge Hotels seeks a Junior Assistant General Manager to lead daily operations across front office, housekeeping, F&B, and maintenance, ensuring guest services meet brand standards and profitability. You will drive guest satisfaction, optimize operations, and mentor department heads. The role emphasizes managing revenue, controlling costs, planning staffing, and maintaining the hotel’s standards. You will collaborate with Support Office and act as on-duty leadership, delivering consistent …