Customer Retention Specialist

Salary: R29000 – R32000 per month Remote Recruitment is hiring a Customer Retention Specialist for a UK-based employer, fully remote from South Africa, owning keeping customers happy and reducing cancellations. Role overview You will protect the revenue a UK business has already won. You will reach out to at-risk customers, understand why they want to leave, and offer solutions that keep them. Key responsibilities Contact customers at risk of cancelling Handle cancellation requests with empathy…