Insurance Customer Experience Specialist

Standard Bank Group is seeking a client-focused specialist to attend to complaints in the short-term insurance space and to guide aggrieved clients toward satisfactory outcomes. The role involves delivering educative solutions and ensuring TCF compliance across channels including Call Centre and social media. The ideal candidate has a First Degree in Insurance-related studies and 3–4 years of relevant experience in insurance and asset management, with broad personal lines exposure and a J-18808…