Senior Helpdesk Support Engineer

Reference: JHB002475-TR-1 We are recruiting for a Senior Helpdesk Support Engineer. Duties & Responsibilities Customer Service Receive calls from senior customer engineer/help desk. Verify/identify problems with help desk. Contact users to get clarity on problems and troubleshoot. Provide telephonic support to users if possible. IT Support Train users on how to use IT equipment. Hardware Maintenance and Repairs Undertake maintenance and repairs on damaged and repairable hardware. Report on unec…